Overview
The .CO Registry logs all EPP transform commands. This log is accessible via the Registrar Console and is essential for reconciliation, auditing, and troubleshooting.
What Is Logged
All transform commands are logged: domain:create, domain:renew, domain:update, domain:delete, domain:transfer. The log records: timestamp, submitting Registrar, result code, and result message.
What Is NOT Logged
- Query commands: <check>, <info>, <poll> — not logged due to high volume.
- Session commands: <login>, <logout>, <hello> — not logged.
- domain:create commands resulting in 2302 (object exists) — not logged.
Accessing the Log
Log in to the Registrar Console and navigate to the transaction log section. The log viewer supports filtering by command type, object type, object ID (domain name, hostname, or contact ID), result code, and timestamp.
Downloadable Transaction Reports
For billing reconciliation, download CSV transaction reports from the FTP server (/transactions/ directory). These reports cover daily, weekly, and monthly periods and list all billable transactions that have passed their grace period.
Troubleshooting with the Log
If a transaction fails or produces unexpected results, check the log for the specific command and result code. The result code provides a precise indication of what went wrong and whether a retry is appropriate (permanent errors should not be retried).
Related Articles
- How to Access Billable Transaction Reports via FTP
- EPP Commands Reference